Outdoor Wayfinding Kiosks for Southern Metropolitan Cemeteries Trust

NEWTOUCH partnered with the Southern Metropolitan Cemeteries Trust (SMCT) to design, manufacture outdoor touchscreen across multiple cemetery sites in Melbourne.

The objective was to provide visitors with an intuitive, self-service wayfinding system to easily locate burial sites, access records, and navigate large cemetery grounds with confidence.

Project Overview

NEWTOUCH partnered with the Southern Metropolitan Cemeteries Trust (SMCT) to design, manufacture outdoor waterproof touchscreen across multiple cemetery sites in Melbourne.

The objective was to provide visitors with an intuitive, self-service wayfinding system to easily locate burial sites, access records, and navigate large cemetery grounds with confidence.

The Challenge

Cemetery environments present a unique combination of challenges:

  • Large, complex landscapes with thousands of locations
  • Visitors often unfamiliar with site layout
  • Emotional context requiring simple, stress-free interaction
  • Outdoor exposure to weather, vandalism, and varying light conditions
  • Need for high visibility in bright sunlight

SMCT required a solution that was not only functional, but also respectful, reliable, and easy to use for all age groups.

Solution Key Features

✔ Outdoor-rated, all-weather performance
✔ Sunlight-readable touchscreen (high nits brightness)
✔ Integrated map + search system
✔ Print functionality for physical directions
✔ Low-maintenance, remote-manageable system
✔ Designed for accessibility and ease of use

Implementation

  • Deployment across multiple SMCT cemetery locations
  • Site-specific configuration for each map database
  • Full installation and commissioning by NEWTOUCH
  • Ongoing support and maintenance capability

The kiosks were strategically positioned at key entry points to maximise usability and visitor convenience.

Results & Impact

Improved Visitor Experience

• Visitors can independently locate graves quickly

Operational Efficiency

• Reduced reliance on staff for directions

Enhanced Site Navigation

• Faster movement across cemetery grounds

Why NEWTOUCH
This project highlights NEWTOUCH’s capability in delivering:
  • Custom outdoor kiosk engineering

  • End-to-end solution

  • Proven experience in public infrastructure environments

  • Reliable systems designed for long-term operation

Looking to Deploy Outdoor Kiosks?

Whether for parks, public spaces, transport hubs, or large facilities — NEWTOUCH delivers rugged, scalable, and user-friendly kiosk solutions tailored to your environment.