Hospitality & Tourism

Hospitality and tourism businesses are adopting self-service kiosk solutions to improve guest experience, reduce wait times, and streamline operations. NEWTOUCH delivers industrial-grade hospitality kiosks in Australia, helping hotels, venues, and tourist destinations provide faster, more convenient, and consistent service.

Key Applications

Hotel Check-In & Out
• Self check-in kiosks
• Room key / QR access integration
• Fast check-out
Tourist Information & Wayfinding
• Interactive maps and directions
• Local attractions and guides
• Multi-language support
Self-Ordering (Food & Beverage)
• Restaurant and café ordering kiosks
• Upselling and promotions
• Reduced queue times
Ticketing & Booking
• Event and attraction ticketing
• Tour bookings
• Payment processing

Why Hospitality Businesses Use Kiosks

  • Reduce queues and improve service speed
  • Enhance guest experience with convenience
  • Increase revenue through upselling
  • Lower staffing pressure during peak times
  • Provide 24/7 service availability

Designed for Hospitality Environments

Our kiosks are built for high-traffic, customer-facing environments:

  • Industrial-grade hardware
  • Sleek, modern design
  • High-brightness touchscreen displays
  • Integrated payment systems
  • Custom branding and software integration

Industry Trends Driving Adoption

  • Growing demand for contactless services
  • Increased use of self-service in hotels and venues
  • Focus on faster, seamless guest experiences
  • Digital transformation across tourism and hospitality
Self-service kiosks are becoming standard across hotels, restaurants, and tourist locations.

Real Case photos

Why NEWTOUCH

  • 13+ years of industry experience
  • Custom hardware & system integration
  • Scalable rollout across multiple locations
  • Reliable ongoing support
Looking to improve guest experience and efficiency?

Talk to our team about a customised kiosk solution for hospitality and tourism.