Privacy Policy

Privacy Policy

Privacy Policy

Last Updated: July 2026
At NEWTOUCH, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or interact with our products and services.
By using this website, you agree to the practices described in this Privacy Policy.

Who We Are

NEWTOUCH is an Australian designer and manufacturer of commercial touchscreen solutions, including touchscreen kiosks, industrial displays, digital signage, touchscreen overlays, interactive touch tables, and custom display systems.
Website
https://newtouch.com.au
Company
II International Business Pty Ltd
Phone
+61 3 9125 4277
Email
sales@newtouch.com.au

Information We Collect

Depending on how you use our website, we may collect the following information:

Personal Information

  • Name
  • Company Name
  • Email Address
  • Phone Number
  • Delivery Address
  • Billing Information
  • Job Title
  • Project Information
This information is voluntarily provided when you:
  • Submit a Contact Form
  • Request a Quote (RFQ)
  • Contact our sales team
  • Request technical support
  • Subscribe to marketing communications

Technical Informatio

When visiting our website, we may automatically collect:
  • IP Address
  • Browser Type
  • Operating System
  • Device Information
  • Pages Visited
  • Referral Website
  • Date & Time of Visit
This information helps us improve website performance and user experience.

How We Use Your Information

We use your information to:
  • Respond to enquiries
  • Prepare quotations
  • Provide products and services
  • Deliver technical support
  • Process orders
  • Improve our website
  • Improve customer experience
  • Send requested information
  • Comply with legal obligations
We only collect information that is reasonably necessary to provide our services.

Cookies

Our website uses cookies to improve your browsing experience.
Cookies may be used to:
  • Remember user preferences
  • Analyse website traffic
  • Improve website performance
  • Support website security
You can disable cookies within your web browser; however, some website functionality may be affected.

Google Analytics

We may use Google Analytics to understand how visitors interact with our website.
Google Analytics may collect anonymous information including:
  • Pages visited
  • Session duration
  • Device type
  • Geographic location (approximate)
  • Traffic source
This information is aggregated and does not personally identify individual visitors.

Marketing Communications

If you choose to contact NEWTOUCH or subscribe to our updates, we may occasionally send:
  • Product updates
  • Company news
  • Technical information
  • Promotional offers
You may unsubscribe at any time by contacting us or using the unsubscribe link included in our emails.

Sharing Your Information

We do not sell or rent your personal information.
Your information may be shared with trusted service providers only when necessary to provide our services, including:
  • Shipping companies
  • Payment providers
  • Website hosting providers
  • IT support providers
  • Government authorities where required by law
These providers are required to protect your information.

Data Security

NEWTOUCH takes reasonable steps to protect personal information from:
  • Unauthorised access
  • Loss
  • Misuse
  • Modification
  • Disclosure
While we use commercially reasonable security measures, no online system can guarantee complete security.

Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external websites. We encourage users to review the privacy policies of any third-party websites they visit.

Your Rights

You may request to:
  • Access your personal information
  • Correct inaccurate information
  • Update your information
  • Request deletion where legally permitted
To make a request, please contact us using the details below.

Children’s Privacy

Our website is intended for business and commercial users.
We do not knowingly collect personal information from children under the age of 16.

Changes to This Privacy Policy

NEWTOUCH may update this Privacy Policy from time to time.
Any changes will be published on this page with an updated revision date.

Contact Us

If you have any questions regarding this Privacy Policy or how we manage your personal information, please contact us.

NEWTOUCH

II International Business Pty Ltd
πŸ“ Melbourne, Victoria, Australia
πŸ“ž 03 9125 4277
βœ‰οΈ sales@newtouch.com.au
🌐 https://newtouch.com.au
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