NEWTOUCH Privacy Policy
At NEWTOUCH, we are committed to protecting your privacy and handling your personal information in a safe and responsible manner.
This Privacy Policy explains how NEWTOUCH collects, uses, stores, and protects your information when you visit our website, contact us, or use our products and services.
1. About Us
NEWTOUCH is an Australian-based manufacturer and solution provider specialising in touchscreen kiosks, digital signage, industrial display systems, and customised interactive solutions.
Website: https://newtouch.com.au
Email: sales@newtouch.com.au
Location: Melbourne, Victoria, Australia
2. Information We Collect
We may collect the following types of information:
Personal Information
- Name
- Company name
- Email address
- Phone number
- Delivery address
- Billing information
Technical Information
- IP address
- Browser type
- Device information
- Website usage statistics
- Cookies and analytics data
Project Information
When you contact us regarding a project or quotation, we may collect:
- Project specifications
- CAD drawings
- Technical requirements
- Images or files you provide
3. How We Use Your Information
We use your information to:
- Respond to enquiries
- Provide quotations
- Process orders
- Deliver products and services
- Provide technical support
- Improve our website and services
- Communicate project updates
- Meet legal and warranty obligations
We only collect information that is reasonably necessary for our business operations.
4. Cookies & Website Analytics
Our website may use cookies and analytics tools to improve user experience and monitor website performance.
Cookies may collect:
- Website traffic information
- User preferences
- Session information
You can disable cookies through your browser settings if preferred.
5. Sharing Your Information
NEWTOUCH does not sell or rent your personal information.
We may share information with trusted third parties only when necessary, including:
- Freight and logistics companies
- Payment providers
- IT and hosting providers
- Installation or service contractors
- Government or legal authorities when required by law
All third parties are expected to handle your information securely and confidentially.
6. Data Security
We take reasonable steps to protect your information from:
- Unauthorised access
- Misuse
- Loss
- Disclosure
- Modification
However, no online transmission or electronic storage system can be guaranteed as 100% secure.
7. Third-Party Links
Our website may contain links to third-party websites. NEWTOUCH is not responsible for the privacy practices or content of external websites.
8. Access & Correction
You may request access to the personal information we hold about you and request corrections if necessary.
To make a request, please contact us using the details below.
9. Marketing Communications
We may occasionally send product updates, project news, or promotional information. You may unsubscribe from marketing communications at any time.
10. Changes to This Policy
NEWTOUCH may update this Privacy Policy from time to time. Changes will be published on this page.
11. Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:
NEWTOUCH
Melbourne, Victoria, Australia
Email: sales@newtouch.com.au
Website: https://newtouch.com.au
Last Updated: June 2026