Yarra Tram Driver Self Check-In Kiosks

NEWTOUCH designed and deployed a statewide self check-in kiosk system for Yarra Trams, transforming driver sign-on processes across Melbourne.

Project Overview

NEWTOUCH designed and deployed a statewide self check-in kiosk system for Yarra Trams, transforming driver sign-on processes across Melbourne.

This solution replaces manual workflows with a fast, automated, and highly reliable digital check-in system, improving efficiency across all depots. At the Tram Hub, multiple kiosks were installed in a central, high-visibility location, allowing drivers to quickly check in before shifts. The clean layout integrates seamlessly into the environment while maintaining strong brand  presence.

Depot Environment Deployment

Across depot locations, kiosks were installed in operational areas such as driver rooms and locker zones, ensuring:

  • Easy access during shift changes

  • Minimal disruption to workflow

  • High visibility in busy environments

The Solution

NEWTOUCH developed a 19-inch freestanding touchscreen kiosk, engineered for transport operations.

Engineering for Real-World Conditions

Unlike typical kiosks, these units were built for demanding operational environments

NEWTOUCH ensured reliability through industrial-grade components and robust system design.

19” Industrial Touchscreen

Fast, responsive interface

Integrated RFID Card Reader

Instant driver authentication

Built-in A4 Printer

Prints daily job sheets

Heavy-Duty Steel Enclosure

Built for high-traffic environments

Deployment Coverage

NEWTOUCH delivered kiosks across all major Yarra Trams depots:

Locations list:

  • Tram Hub / Head Office

  • Southbank

  • Brunswick

  • Essendon

  • Glenhuntly

  • Malvern

  • Kew

  • Camberwell

How it work

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Ecommerce Integrations

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Onsite Payment

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Request Payment

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Why NEWTOUCH
NEWTOUCH provided a complete end-to-end solution:
  • Custom hardware design

  • Manufacturing & integration

  • Multi-site rollout across Victoria

  • Ongoing support capability

Results & Impact

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